Clear terms for a fully managed communication service.
Agent on Call is owned and operated by One Flat Rate LLC. These policies govern the website, activation, monthly billing, standard inbound use, callers, AI, SMS, privacy, healthcare, providers, and support.
Effective August 4, 2026
Terms of Service
Florida business terms, arbitration, liability, billing, AI, data, and service use.
Privacy Policy
Customer, caller, AI, SMS, security, healthcare, and privacy rights.
Billing and Cancellation
Automatic monthly billing, cancellation, failed payments, and support requests.
Reasonable Use
Unlimited calls and minutes with no hidden overages, subject to anti-abuse protections.
AI Disclosure
AI operation, accuracy, human review, and professional limits.
SMS Terms
Requested links, summaries, consent, STOP, HELP, and mobile privacy.
Healthcare and Veterinary
Administrative healthcare intake, privacy, emergencies, and professional boundaries.
Third-Party and Reseller
White-label structure, providers, reseller obligations, and outages.
Accessibility
Website accessibility and assistance.
Cookie Policy
Storage, analytics, providers, consent, and choices.