Connection guide
Landline and Cable Voice
Connect traditional and cable-based business lines.
Identify the exact service and account type.
Complete this step before moving forward.
Use the provider’s approved star-code or online-portal method.
Complete this step before moving forward.
Activate only after the Agent number is ready and tested.
Complete this step before moving forward.
Confirm the back-out method before changing the live line.
Complete this step before moving forward.
Important: Common codes such as *72 and *73 are not guaranteed on every service.
Activation checklist
Test before you rely on it.
Call externally
Use a phone that is not part of the business system.
Check the summary
Verify caller identification, reason, urgency, and recipients.
Restore the original flow
Document the disable method before final launch.
We will walk you through it.
Telephone forwarding assistance is included in launch.